LinkedIN Facebook Twitter
Helping Organizations achieve Improved Results Guaranteed!

Luxury Pet Care Facility and Potential Franchise



  • The Challenge:

    Successful business that was suffering from growth pains with no clear strategy for the future. There was no formal leadership development and processes were mostly in the heads of the owners and employees. Turnover was extremely high.

    Solution Milestones:

    Conducted Strategic Planning for a 3-year plan in 2003 and 2006. Conducted the Executive Leadership process for 2 staff members in 2004, the Management process for 6 staff members in 2007, the Leadership process for approximately 3 staff members in 2008.

    Results/Outcomes:

    Completed 90% of strategic initiatives in 2003 plan and 95% in 2006 plan. Team is functioning at a high level of alignment—meets monthly to review all initiatives.

    Follow-Up/Sustainability:

    Some team members were transitioned out as a result of not aligning with the group. Company’s profit margins have grown by over 50%, even with a changing/declining market.
    National In-Home Tutoring Franchise
    The Challenge:

    No clear business plan and strategy for growth. Lack of infrastructure to support national franchise organization. Resistance to delegation on the part of the founder/owner.

    Solution Milestones:

    Conducted Strategic Planning for a 3-year plan in 2005. Conducted the Executive Leadership process with the founder/owner. Implemented Quarterly Coaching program with franchisees

    Results/Outcomes:

    Completed 90% of strategic initiatives in 2005 plan. Development and implementation of infrastructure and team of people to support the business. Completely new system for handling administration of the business and franchisees. Team is functioning at a high level of alignment—meets monthly to review all initiatives. Franchisees are seeing dramatic improvement in performance, some even doubling in revenues in less than a year.

    Follow-Up/Sustainability:

    Some franchise owners were transitioned out as a result of not aligning with the group. Company’s profit margins have grown by over 50%, even with a changing/declining market. On track for goal of franchise sales for 2009. Will refresh business plan in 2009. All new franchise owners required to go through business start up and quarterly coaching process as part of ongoing training and development.
    Chiropractor
    The Challenge:

    No clear business plan and strategy for growth. Serious cash flow issues. High staff turnover.

    Solution Milestones:

    Implemented Total Practice Makeover solution. Developed strategic business plan and did Management coaching with the doctor. Implemented Customer Service program with staff. Implemented Quarterly Management System for staff accountability.

    Results/Outcomes:

    Went from $200K annual revenue to $1.8mm in 15 months. Made decision to build own building to add $1mm asset to business.

    Follow-Up/Sustainability:

    Quarterly business performance review and staff development as needed.

    Leave a Reply

Navigation




Calendar

August 2013
M T W T F S S
 1234
567891011
12131415161718
19202122232425
262728293031 

Subscribe To Our Newsletter

To subscribe to our dandy newsletter simply add your email below. A confirmation email will be sent to you!

Testimonials

There are not enough words to describe how you have help Chiropractic Wellness Center become a success. I have no doubt that without you and the strategies of Personnelity Performance Solution we would not be where we are today. As you know, I initially hired ...

  • Dr. Donna Kobrin, Owner
  • Chiropractic Wellness Center

view all testimonials

we deliver our proactive support to business.

For answers to your questions or to schedule a strategy session, please contact us or give us a call at

(972) 437-9997 - Dallas Office or (508) 643-2299 - New England Office