Conversational IQ: Leadership Conversations



Leadership Conversations

If you project positive intentions, your employees will likely respond to questions positively and feel more confident about taking risks and accomplishing tasks.


When you offer support and praise, employees believe you trust them and will go the extra mile. Positive conversations obviate worries about belonging.


Feel-good conversations trigger higher levels of dopamine, oxytocin, endorphins and other chemicals that provide a sense of well-being and drive our state of mind. They foster trusting relationships and influence our response to our coworkers and organizational demands.